Accessibility Statement for Medicare One Stop
Effective Date: March 9, 2021

At Medicare One Stop, we are committed to ensuring digital accessibility for all users, including people with disabilities. We strive to make our website, www.MedicareOneStop.com, usable by everyone, regardless of ability or technology.

Our Commitment

We aim to comply with:

• Web Content Accessibility Guidelines (WCAG) 2.1, Level AA

• Section 508 of the Rehabilitation Act

• ADA Title III digital accessibility requirements

Our team regularly reviews and updates the site to address accessibility barriers.

Accessibility Features

We have taken the following steps to improve accessibility:

• Clear page structure with semantic HTML

• Keyboard navigation support

• Screen reader compatibility

• Sufficient color contrast and resizable text

• Alt text for all meaningful images

• Accessible forms and error identification

Ongoing Improvements

We are continuously working with our developers, content teams, and third-party vendors to ensure that new content and features meet accessibility standards. We test the website using:

• Screen readers (e.g., NVDA, VoiceOver)

• Keyboard-only navigation

• Automated accessibility tools (e.g., WAVE, Axe)

Third-Party Content

Some third-party tools or links may not be fully accessible (e.g., carrier portals, chat software). We encourage vendors to meet accessibility standards and are happy to assist users if needed.

Need Assistance?

If you experience any difficulty accessing content on our site or would like to request information in a different format, please contact us:

Email: support@medicareonestop.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
Mailing Address: 676 N Main St. Springboro, OH 45066

We welcome feedback and will do our best to respond within 2 business days.

Feedback

Your input helps us improve. If you notice something that isn't working for your accessibility needs, please let us know at support@medicareonestop.com.