Terms of Service

Last updated: May 4, 2026

Please review these Terms of Service ("Terms") carefully before using the website located at https://medicareonestop.com (the "Service"), which is operated by Medicare One Stop Inc. ("we," "us," or "our").

Your ability to access and use the Service depends on your agreement to and continued compliance with these Terms. These Terms apply to every visitor, user, and any other person who accesses or uses the Service.

By accessing or using the Service, you confirm that you accept these Terms and agree to follow them. If you do not agree with any portion of these Terms, you are not permitted to use the Service.

Intellectual Property

The Service, along with its original content, features, and functionality, is and will continue to be the sole property of Medicare One Stop Inc. and its licensors. The Service is protected under copyright, trademark, and other applicable laws of the United States and other jurisdictions. You may not use our trademarks or trade dress in connection with any product or service without obtaining our prior written permission.

Links to Third-Party Websites

The Service may include links to websites or services operated by third parties that are not owned or controlled by Medicare One Stop Inc.

We do not control, and accept no responsibility for, the content, privacy practices, or business practices of any third-party websites or services. We make no representations or warranties regarding the offerings of any such third parties or their websites.

You acknowledge and agree that Medicare One Stop Inc. will not be held responsible or liable, either directly or indirectly, for any harm or loss that arises from, or is alleged to arise from, your use of or reliance on content, products, or services made available through any third-party website or service.

We encourage you to review the terms and privacy policies of any third-party site or service you choose to visit.

Termination

We may, at our sole discretion and without prior notice or liability, suspend or terminate your access to the Service for any reason at any time, including (but not limited to) any violation of these Terms.

Any provisions of these Terms that, by their nature, should remain in effect after termination will continue to apply, including (without limitation) ownership rights, disclaimers of warranties, indemnification obligations, and limitations of liability.

Indemnification

You agree to defend, indemnify, and hold harmless Medicare One Stop Inc., along with its licensees, licensors, employees, contractors, agents, officers, and directors, from and against any claims, damages, obligations, losses, liabilities, costs, debts, or expenses (including reasonable attorneys' fees) that arise out of or relate to (a) your access to or use of the Service, or (b) any breach by you of these Terms.

Limitation of Liability

Under no circumstances will Medicare One Stop Inc., nor any of its directors, officers, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages of any kind. This includes, without limitation, lost profits, lost data, loss of use, loss of goodwill, or other intangible losses arising from: (i) your access to, use of, or inability to access or use the Service; (ii) the conduct or content of any third party on the Service; (iii) any content you obtain from the Service; or (iv) unauthorized access to or alteration of your transmissions or content. This limitation applies regardless of whether the claim is based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not we have been advised that such damages were possible, even if any remedy provided in these Terms is found to have failed of its essential purpose.

Disclaimer

You use the Service entirely at your own risk. The Service is made available on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express or implied. This includes, but is not limited to, any implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Medicare One Stop Inc., together with its subsidiaries, affiliates, and licensors, makes no warranty that: (a) the Service will operate without interruption, be secure, or remain available at any particular time or place; (b) any errors or defects will be fixed; (c) the Service will be free of viruses or other harmful elements; or (d) the outcome of using the Service will satisfy your needs.

Exclusions

Certain jurisdictions do not permit the exclusion of specific warranties or the limitation of liability for incidental or consequential damages. Accordingly, some of the limitations described above may not apply to you.

Governing Law

These Terms are governed by and will be interpreted under the laws of the State of Ohio, United States, without giving effect to any conflict-of-law principles.

If we do not enforce a right or provision of these Terms, that decision will not be treated as a waiver of those rights. Should a court determine that any provision of these Terms is invalid or unenforceable, the remaining provisions will continue in full force and effect. These Terms represent the complete agreement between you and us regarding the Service, and they supersede any prior agreements between us on the same subject.

Changes

We may revise or replace these Terms at any time, at our sole discretion. When a revision is material, we will provide at least 30 days' notice before the new Terms take effect. We determine, at our sole discretion, what counts as a material change.

If you continue to access or use the Service after revisions become effective, you agree to be bound by the updated Terms. If you do not accept the new Terms, you must stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us at:

Medicare One Stop Inc. 676 N Main St. Springboro, OH 45066 Email: support@medicareonestop.com

Privacy Policy

Effective Date: March 9, 2021

At Medicare One Stop, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit www.MedicareOneStop.com or interact with our services. We comply with applicable federal and state privacy laws, including the Centers for Medicare & Medicaid Services (CMS) regulations, HIPAA, TCPA, and other relevant rules.

1. Information We Collect

We collect personal information directly from you and from third parties when you:

• Fill out a contact form or quote request

• Speak to an agent

• Enroll in a Medicare plan

• Use our scheduling or chat tools

• Submit documents or request plan comparisons

This information may include:

• Name, address, phone number, email

• Date of birth, gender

• Medicare Beneficiary Identifier (MBI)

• Health and prescription drug information

• Social Security number (when applicable)

• IP address and device/browser information

2. How We Use Your Information

We use your information to:

• Provide Medicare plan comparisons and enrollment support

• Connect you with licensed agents

• Comply with CMS reporting and audit requirements

• Confirm identity and eligibility

• Improve our website and user experience

• Contact you via phone, email, or text (with your consent)

3. HIPAA Compliance

Medicare One Stop maintains appropriate administrative, technical, and physical safeguards to protect your health information under the Health Insurance Portability and Accountability Act (HIPAA). Our staff is trained to handle Protected Health Information (PHI) in compliance with federal standards.

We only share PHI:

• With your authorization

• To licensed agents contracted with Medicare One Stop

• To CMS or carriers as required for enrollment processing

• As required by law

4. TCPA Consent

By submitting your information through our forms or by speaking with an agent, you give consent under the Telephone Consumer Protection Act (TCPA) for us or our affiliates to contact you by call, text, or prerecorded message, even if you are on a federal or state Do Not Call list. Message/data rates may apply.

You may revoke consent at any time by replying STOP or by emailing us at support@medicareonestop.com.

5. Cookies and Web Tracking

Our website uses cookies and analytics tools to improve user experience and monitor site performance. These tools may track:

• Page visits

• Session length

• Device/browser info

• Geographic location (IP-based)

You may disable cookies in your browser settings.

6. Third-Party Disclosure

We may share your information with:

• CMS-approved insurance carriers

• Licensed agents contracted with us

• HIPAA-compliant technology providers

• CRM and communication service platforms

We never sell your information to non-affiliated third parties for marketing purposes.

7. Your Rights

You have the right to:

• Request access to or correction of your personal data

• Revoke consent at any time

• Request deletion of your data (where permissible)

• File a complaint with CMS or the Office for Civil Rights (OCR) if you believe your data was misused

To make a request, email support@medicareonestop.com.

8. Data Security

We take strong precautions to protect your data:

• Encrypted web forms and file transfers

• Secure cloud storage with access restrictions

• Agent and staff HIPAA compliance training

• Regular internal audits and vendor security reviews

9. Policy Changes

This policy may be updated periodically to reflect regulatory changes or improvements to our services. We will post any changes on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this policy, please contact:

Medicare One Stop Attn: Privacy Officer 676 N Main St. Springboro, OH 45066 Email: support@medicareonestop.com